Terms of Service
These terms apply when you create an account for AI Business Bot (“the service”), the service that turns a business website into an AI chat assistant. “We” and “us” means the operator of AI Business Bot. By creating an account you agree to these terms and to our Privacy Policy. If you use the service for a business, you confirm you are allowed to accept these terms for that business.
1. Who is who
- You, the customer — the person or business that holds an account and sets up an AI assistant.
- Your website — the website address you give us, whose public pages the assistant learns from.
- Visitors — people who use the chat widget on your website. They do not have an account with us and are not a party to these terms.
2. This is a beta
AI Business Bot is an early product in a limited beta. By joining the beta you understand that:
- features may change, be added or be removed while we learn from real use;
- availability and speed may vary — the assistant can be slow, temporarily unavailable, or unable to set up some websites, and we do not offer an uptime commitment during the beta;
- answers are generated automatically and can be incomplete or wrong, so you should review them;
- support is provided on a best-effort basis, without guaranteed response times;
- we may pause or end the beta; where practical we will tell you in advance.
We do not charge for the beta. If we introduce paid plans, we will tell you beforehand and you will not be charged unless you choose a paid plan.
3. Your account
- Give accurate details and keep your email address up to date so we can reach you.
- Keep your password private. You are responsible for activity on your account.
- Tell us promptly if you think someone else has accessed your account.
- You must be at least 18 years old, or the age of majority where you live, to hold an account.
4. Your website and content
- Only register a website you own or are authorised to use this way. You give us permission to read its publicly available pages to build and refresh your assistant.
- You remain responsible for the information on your website. The assistant repeats what your website says, so out-of-date or wrong information on the site can lead to wrong answers.
- You keep all rights in your content. We use it only to provide the service to you.
5. AI answers — please review them
The assistant is designed to answer only from your website's content and to say when it can't find something. It can still misunderstand a question, miss information, or give an incomplete or incorrect answer. You should test it before installing it, check the questions and answers in your dashboard from time to time, and make sure visitors can reach you directly for anything important. Answers are not professional advice.
6. Your visitors
- You decide to put the assistant on your website, so you are responsible for how it is presented there, including telling visitors that they are chatting with an automated assistant and that their questions are recorded (for example in your own website's privacy notice).
- Visitors' questions and the assistant's answers are stored and shown to you in your dashboard.
- Do not invite visitors to share sensitive information through the chat (see section 7).
7. What you must not do
You must not use the service:
- for anything illegal, fraudulent, deceptive, harassing or harmful;
- on a website you don't have permission to use, or to copy other people's content;
- to collect payment card details, passwords, government identity numbers, health information or other sensitive personal data through the chat;
- for high-risk purposes where a wrong answer could cause serious harm — for example medical, legal, financial or safety advice, emergency services, or decisions about people's eligibility for credit, employment, housing or insurance;
- to try to break, overload, probe or bypass the service's security or limits, access other customers' data, or copy or reverse-engineer the service.
8. Suspension and ending your account
- You can delete your account at any time from Account settings. This deletes your assistants and data as described in the Privacy Policy.
- We may suspend or remove an assistant or account that breaks these terms, puts the service or other customers at risk, or that we are required to act on. Where appropriate we will tell you why.
9. Our service
We own the service and its software. You may use it only as these terms allow. If you send us feedback or suggestions, we may use them to improve the service without owing you anything.
10. No warranty
Because this is a free beta, the service is provided “as is” and “as available”. To the extent the law allows, we make no promises that it will be uninterrupted, error-free, or that answers will be accurate or complete.
11. Limits on liability
To the extent the law allows, we are not liable for indirect or consequential losses, lost profits, lost business or lost data, or for decisions made based on the assistant's answers. Nothing in these terms limits liability that cannot legally be limited.
12. Changes to these terms
We may update these terms, especially as the beta ends and paid plans are introduced. For material changes we will tell you by email or in your dashboard before they take effect. If you don't agree, you can delete your account.
13. Contact
Questions about these terms: see the Support page.